NRF: Black Friday Weekend Sees Bigger Crowds, $45 Billion in Spending

November 27, 2010

Black Friday weekend, including Thanksgiving Day, drew 212 million shoppers

Holiday shoppers spent an average of $365.34 on gifts and other discounted merchandise, up from an average of $343.31 last year.

Nearly 10 percent of holiday shoppers say t…

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AmEx exec shares strategy behind Small Business Saturday

November 27, 2010

We’ve all heard of Black Friday (and, today, many of are breathing a collective sigh of relief that it’s over!). And most of us have heard of Cyber Monday, the popular phrase for the Monday after Thanksgiving. But have you heard of Small Business Saturday? If you haven’t, you’ve got an excuse: This is the [...]

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NRF Chairman Terry Lundgren, NRF experts discuss Black Friday sales

November 26, 2010

Hours before the clock struck midnight this Black Friday, millions of holiday shoppers lined up outside of stores across the country, eager to get their hands on hot holiday merchandise. Retail executives and NRF spokespeople were also up bright and early, sharing their insights into what Black Friday 2010 will bring and what it all means. NRF Chairman, [...]

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Smartphones another way for retailers to reach holiday shoppers this year

November 24, 2010

With Black Friday and Cyber Monday within arms’ reach, many retailers are already gearing up for the rush of holiday shoppers…mobile shoppers that is. The mobile airwaves will be jam-packed this holiday season with shoppers looking for store locations, product information and even coupons as they scour around town for the perfect holiday gift. Mike Gatti, Executive [...]

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Recent incidents of retail criminal violence serve as safety reminder

November 24, 2010

It was a challenging weekend for retail loss prevention professionals. In the run-up to one of the busiest and often most successful times of year for retailers, there are still distressing reminders of dangerous situations retail employees can face on an all-too-regular basis. Unfortunately, two separate incidents from this last weekend provided such reminders. On [...]

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The struggle continues for UK families as spending power falls again

November 23, 2010

The Asda Income Tracker continued to fall in October 2010

£4 a week decline in family spending power compared with the same month a year ago
Tenth consecutive month of decline in the Asda Income Tracker
Gross incomes were 2.2 pe…

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Which companies are customer service superstars?

November 23, 2010

The list is in and shoppers have spoken! Today, the NRF Foundation and American Express released the finalists for the 2010 Customers’ Choice Awards – the companies shoppers list as providing the very best in service. The finalists, chosen by the customers themselves through a write-in survey, run the gamut of retail. One interesting finding [...]

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Sexy Lingerie Shopping

November 19, 2010

         

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Win! Clothes Show Live Tickets

November 19, 2010

The Clothes Show Live is just around the corner and we’ve got 20 pairs of tickets up for grabs for you and a friend! With live makeovers at Stop & Chop, Style Studio and an Image Catwalk featuring the best of New Look style it promises to be a fun-packed weekend. All you have to [...]

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Stevie Nicks: Gold Dust Woman

November 18, 2010

Trend scout Susie Draffan gives us a cheat’s guide to Stevie Nicks her periennal favourite fashion muse, who has been influencing designers left right and centre for SS11: If Spring/Summer 11 is all about the ’70s, then its muse is surely Stevie Nicks, the tiny blonde with the big voice who fronted Fleetwood Mac, and [...]

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